Driven by innovation, Domino’s Pizza takes the lead to serve customers by introducing a revolutionary service. Domino’s has pioneered and shaped the standards in delivery service internationally 60 years ago and today, the delivery experts stepped up its game in shaping the New Take-Away.
Keeping its edge, Domino’s Pizza launched its all-new and hassle free “Pandu Ambil” take-away service, offering convenience and safety for its customers. Since its launch on 9th June, Domino’s officially sealed its position as the first F&B chain to introduce Pandu Ambil on a nationwide scale in Malaysia. Domino’s customers can expect seamless and convenient experience with a few simple steps and a drive by to the nearest store, “It’s just that easy”!
Addressing customers concern in a smart way, Pandu Ambil customers begin their experience from the online ordering platform via Domino’s website or mobile application. There is no queuing involved at the store to place the orders and transactions can be completed within minutes. Once the order is placed, customers will be required to submit their vehicle details online for store members to identify customers upon their arrival.
Customers then make their way to the store and head towards a designated spot, right in front of the store entrance, to receive their order. A store member will come up to the vehicle and pass the order to the customer at their car window, creating an absolute seamless and convenient experience. No time is lost looking for parking with Pandu Ambil!
Chief Executive Officer of Domino’s Pizza Malaysia, Shamsul Amree said, “In line with our brand promise of ‘It’s All About You’, Domino’s strongly believes in a continuous digital transformation journey as we leverage on technology for greater efficiency and superior service standards. Various back-end programming, upgrades and linkages were undertaken to ensure a smooth roll-out of this latest service. Pandu Ambil truly demonstrates a perfect balance of tech prowess while upholding our quality of service.”
